Company Information
Quoteline Direct
The insurance products on this site are provided by Quoteline
Direct, the national telephone and Internet arm of the Wilsons
Insurance Group.
Quoteline Direct is an intermediary dealing with a panel
of insurers to give you the best quote from a range of products.
Registered office:
Botanical House
Manchester
M16 OPQ.
tel: 0870 444 0870
fax: 0870 444 2512
email: customerservice@quotelinedirect.co.uk
Quoteline Direct are part of the Wilsons Group who are
professional registered insurance brokers with a direct
approach to customer satisfaction. In the year that Wilsons
served their first customer man walked on the moon, the
Beatles topped the charts with 'Get Back' and Ford launched
the first Capri. Many things have changed since 1969 but
our commitment to first class customer service remains.
Originally operating as a high street insurance brokerage
we have adapted to meet the needs of the modern insurance
consumer. No longer do people want to traipse up and down
the high street looking for insurance, wasting time standing
in a shop filling in forms. After many years' experience
dealing with customers over the telephone, including running
schemes for major motor manufacturers we decided to expand
our business nationally. In June 1993 we opened a new quote
centre and increased our national awareness under the Quoteline
Direct banner. Following widespread research and customer
consultation, we saw out 1999 by closing our high street
network and opening our new call centre in Manchester.
The vast majority of our new customers come on personal
recommendation from existing satisfied clients. We believe
that our never ending commitment to providing first class
customer service will ensure that we continue to grow. To
this end we have invested in the very latest computer and
telephone technology, all departments are centralised under
one roof, one number covers all customer enquiries and we
pursue extensive staff training programs.
